SMEs and mid-sized companies
GUARDIAN
Monitoring, tested backups, monthly patching, helpdesk, monthly security report.
From €35 (about Rs 1,750) per device per month, depending on the number of devices managed
For SMEs and mid-sized companies in the Indian Ocean and Africa, and for MSPs with no night shift
Your IT monitored, backed up and supported 24/7 — by an ISO 27001 team in Mauritius.
The same team that has run the 24/7 service centre of a French group for ten years, now available directly.
- 20+ people, L0 to L3
- 62 shifts a week
- 24/7 for 10 years
- ISO 27001
In short — AM Web Solutions 24/7 IT managed services monitor, back up, update and support the IT of SMEs and mid-sized companies in the Indian Ocean, Africa and France, and run the nights and weekends of IT service providers (MSPs) under their own brand. The service is delivered from Mauritius by the team that has operated the 24/7 service centre of a French group for ten years: more than 20 people from L0 to L3, 62 shifts a week, ISO 27001 certified. Four options: GUARDIAN (from €35 per device per month, depending on the number of devices managed), NIGHTSHIFT for MSPs (on quotation), SOVEREIGN (sovereign hosting, on quotation) and a tailored option with a dedicated team or set-up, for example for application maintenance (TMA).
Updated on
OFFERS
four ways to sleep soundly
Prices in EUR (USD on request for Africa).
IT service providers and MSPs
NIGHTSHIFT
Your nights and weekends under your brand, with your procedures and your ticketing tool. You sell 24/7, we run it.
On quotation, depending on the scope · Request a quote
Regulated sectors, subsidiaries of French groups
SOVEREIGN
Sovereign hosting and managed services, with partner hosting providers in the Indian Ocean and West Africa.
Quote on request
Dedicated team or set-up
Tailored
A dedicated team or a set-up built around your scope: application maintenance (TMA), support, operations. Example: the application maintenance of AAA Data’s data flows.
Quote on request · Request a quote
SCOPE
what 24/7 covers
| Priority | Business hours | Nights, weekends and public holidays |
|---|---|---|
| P1 — service down | Included | Included |
| P2 — service degraded | Included | Optional |
| P3 — request or minor incident | Included | Optional |
12-month commitment, 3 months’ notice. Response times (SLA) by priority are set out in the contract.
PROOF
ten years of 24/7 for a French group
- 20+people, L0 to L3
- 62shifts a week
- 24/7for 10 years
- ISO 27001information security
Ten years of 24/7: a team of experts in continuous training.
For ten years, we have run the 24/7 service centre of a French IT group from Mauritius. Read the 24/7 service centre case study (in French)
Entry offer
Free security scan of your website + flash audit of your infrastructure
One hour on a video call to find out where your monitoring, backups and updates stand.
What is included
- Security scan of your website, report within 24 h
- Flash audit of your infrastructure: 1 h video call
- Prioritised recommendations
Free, with no commitment.
Frequently asked questions
Will my data be stored in Mauritius?
No, unless you agree to it: we operate your systems where they are. Access is logged and governed by our ISO 27001 procedures.
What does 24/7 cover?
P1 incidents are included outside business hours; P2 and P3 incidents are optional. During business hours, all priorities are covered.
What commitment is required?
A 12-month commitment, with 3 months’ notice. The flash audit and the security scan that come first are free and without commitment.
What about Africa?
We provide Tier III hosting with a local partner (Abidjan) and French-speaking teams. Invoicing is in euros, with USD available on request.